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Frequently Asked Questions

Is booking on Secure?


This article explains if booking on is secure

How can I find out if my hotel offers an airport shuttle?

Manage Bookings

Know how to check for amenities to find out details such as airport shuttle services

If I need to cancel booking will I need to pay a cancellation fee?

Cancellations/Change of a Reservation

Learn more about cancelling a booking and if there any applicable fees

Can I pay for my stay in advance?


This article explains how you can pay for your stay in advance depending on availability

What are the check-in and check-out times of a hotel?

Property/Service Policies

Find out how you can know the check-in and check-out times of each hotel


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